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Definitions

  • Advocate
  • Authorised Representative
  • Billing Period
  • Direct Debit
  • Financial Hardship
  • Hard Cap
  • Shaping
  • Spend Management Tools
  • Standard National Mobile Call
  • Standard National Mobile SMS
  • Suspension
  • Telecommunications Consumer Protections Code
  • Third Party Charges
  • Timed Call
  • TIO
  • Working Day
  • Untimed Call